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About Us

About iTransport Services, Inc.

Founded in 2010, iTransport Services is one of only three certified providers under Miami-Dade County's Special Transportation Services (STS) Program.  In addition, we offer private transportation options to individuals with special transportation needs, including our VIP non-emergency transport service.  We are dedicated to helping individuals that have special mobility needs gain independence through the use of our special transportation services.

Averaging 4,000 trips per week, we pride ourselves in providing our passengers the highest quality transportation experience from the moment we arrive at our passenger's pick up location to the moment our passenger arrives at his or her destination.  Our mission is to provide our special transportation needs community with a transportation option that gives them the freedom to travel independantly while enjoying a safe, friendly and reliable transit experience every time.

iTransport Services was founded by Joanne R. Urquiola, a first generation Cuban-American woman, with a vision to provide a safe, reliable, quality transportation service tailored to meeting the special needs of the elderly and of those individuals that require special care and assistance.  In her personal life, she has experienced first hand the challenges of two children in her family with special needs, one child with Spina-Bifida and the other with Dechenne's Muscular Dystrophy. She understands the sensitivity that is required to care for, assist and transport individuals with special mobility needs and has made it her goal to create a company that will address with the highest level of care and respect, the needs of such individuals.

A woman and minority-owned company, iTransport Services has been recognized as a Disadvantage Business Enterprise.

Our Culture

At iTransport Services we believe corporate responsibility is a fundamental part of doing business. We are committed to being a company that makes a difference in people’s lives by giving back to the community where we live and work through financial contributions and hands-on volunteerism. We’ve teamed up with some great organizations making a difference for the people of South Florida, including Swim for Jenny, Switchboard of Miami, United Way of Miami and the YMCA of Greater Miami. 

       

 

"Service from iTransport far exceeds the competition. The vehicles are in pristine condition and the drivers are concerned about safety at all times. Definitely the best wheelchair transportation company."

-Michele B., VIP Service Customer, Pinecrest, FL

"I just want to take a quick minute to thank you & your entire staff for all you do in regards to my son, Jason. Your drivers & you truly show respect, concern & caring when Jason is in your care. It's a good feeling to know he is in capable hands. Thank you SO much! "

-Toni Neumann, Customer

"The service has been wonderful. I feel extremely confident in my attendance in college because I know iTransport will get me where I need to go. "

-Kamal, Customer

"My son has been riding with iTransport Services 9 times per week since they began servicing the STS clients. We are very happy with the service. It is on time and arrives at his work in a timely fashion. "

-Jack Flachner, Customer

"We used iTransport on a number of occasions during our recent family holiday to Miami.  We found them friendly, reliable, easy to contact and they always respond within a short timeframe to our enquiries by email. Our driver was very polite and helpful.  Vehicles were clean and very well maintained."

-Andrew B, London, UK